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Specialist Support Coordination

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Assist Ability Australia

Navigating the NDIS When Things Get Complicated

NDIS plans can feel complex enough—but when high risks, multiple services, or urgent crises are involved, standard support isn’t always enough. That’s where our Specialist Support Coordination (Level 3) service comes in.

At Assist Ability Australia, our Specialist Support Coordinators provide intensive, short-term, expert-led assistance to help participants overcome barriers and stabilise their supports.

What We Do in Specialist Support Coordination

Our experienced coordinators step in during complex or high-risk situations to make sure
participants are safe, supported, and on track with their goals. This includes:

Identifying and overcoming barriers

Addressing service gaps, safety concerns, or risks of neglect or exploitation.

Crisis planning and management

Delivering rapid responses to stabilise urgent situations.

Holistic service planning

Developing detailed care plans that integrate health, housing, legal, and community supports.

Multi-agency coordination

Ensuring seamless collaboration between different providers and systems.

Capacity building and advocacy

Empowering participants to make informed choices, build resilience, and have their voices heard.

benefits

Who Benefits from Specialist Support Coordination?

This service is especially suited to participants who:

Have complex disabilities or behaviours of concern.

Face limited informal supports or risk of harm.

Are transitioning from hospital, SECU, or other institutions.

Require coordinated interventions across multiple agencies.

Our Approach

1. Assessment

Understanding your unique situation and needs.

2. Immediate response

Putting crisis strategies in place quickly.

3. Tailored planning

Designing integrated, personalised support plans.

4. Implementation

Coordinating services and ensuring everything runs smoothly

4. Implementation

Coordinating services and ensuring everything runs smoothly

5. Review & transition

Adjusting plans as circumstances change and moving to lower levels of support when safe.

4. Implementation

Coordinating services and ensuring everything runs smoothly

5. Review & transition

Adjusting plans as circumstances change and moving to lower levels of support when safe.

Why Assist Ability Australia?

Specialist expertise in managing high-risk and complex NDIS situations.
Holistic care that goes beyond standard support coordination.
Proactive crisis management to keep participants safe.
Respect and empathy in every interaction.

Real Results

Our Specialist Support Coordination has helped participants maintain housing, avoid service disruptions, and transition safely back to stable supports. With our guidance, participants and families feel supported, informed, and confident in navigating the NDIS.
Contact us today to learn more about Specialist Support Coordination and how it can help you or someone you care for.

Let's Talk About Your Goals

Our compassionate team is here to listen and support your goals. Contact us today to start the conversation.

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