About Us

Welcome to Assist Ability Australia, a leading provider of nationwide disability services dedicated to empowering individuals to live life fully.

About Us

Making a difference in your life with tailored support to help you thrive.

Making A Difference

We offer tailored services like support coordination, personal care, and psychosocial recovery coaching. Our mission is to create an inclusive community where everyone can thrive. With a focus on choice and advocacy, we provide in-home support, respite services, and group activities across Australia. Experience compassionate, high-quality support and embrace a life of joy and possibilities with us.

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Our Mission

Empowering individuals of all ages and abilities, including those with disabilities, the elderly, and youth, to live fulfilling, independent lives. We focus on inclusion, well-being, and enhancing quality of life through compassionate, participant-centered care and innovative programs.

Our Vision

Becoming a leading national provider of inclusive, high-quality care for all ages and abilities, we are committed to expanding our services across Australia. By partnering with organisations and governments, we aim to empower individuals and foster an inclusive society.

Our Values

Why Choose Us?

When choosing a disability support services provider, Assist Ability Australia stands out. With over a decade of experience, we’ve built a reputation for delivering quality services, expert knowledge, and compassionate care. Here is why you should choose us:

Experience

We have a long history of supporting people living with disabilities, giving us a wealth of experience in this area.

Diversity

We proudly embrace diversity in all its forms, welcoming individuals from various nationalities, fostering an inclusive and enriching community.

Community

We work alongside people living with disabilities in the community to create an inclusive society.

Ethics

We uphold top ethical standards and NDIS guidelines to ensure exceptional care and support for our participants.

Child Safe Statement

“At Assist Ability Australia, we are committed to the safety, wellbeing and empowerment of all children, including Aboriginal and Torres Strait Islander children, recognising their cultural heritage and unique needs. We ensure that every child, regardless of background or ability, is protected from harm, fostering a safe and inclusive environment where their rights are respected and upheld.”

FAQS

FREQUENTLY ASKED QUESTIONS

Our difference lies in our genuine commitment to a participant-centred approach.

We don’t just provide services—we build relationships. With over 20 years of experience, we bring together trusted expertise and a heartfelt focus on your individual goals, choices, and aspirations.

We pride ourselves on hiring support staff who hold relevant qualifications and lived experience. And for those just starting out, we offer NDIS-aligned traineeships, opening doors for passionate people to grow while delivering excellent support.

In our most recent audit, we were ranked in the top 1% of NDIS registered providers—a rare achievement that makes us a true “unicorn” organisation in the sector. At Assist Ability Australia, you are seen, heard, and empowered to live life entirely on your terms.

In practice, it means that you are at the heart of every decision. We start by listening to understand your unique needs and what you want to achieve. You lead the conversation, and we work collaboratively with you to design flexible support plans. Your voice guides our actions, ensuring our care is always respectful of your independence and aligned with your goals.

Getting started is simple and straightforward. The first step is to reach out to our friendly team via phone at 1300 091 016 or by filling out our online referral form. We’ll then arrange a complimentary, no-obligation consultation to chat about your needs and goals. From there, we work together to develop a personalised support plan that’s right for you.

Our team consists of passionate and experienced professionals dedicated to providing high-quality care. All our services align with NDIS guidelines, and our staff undergo continuous training to stay up-to-date with best practices and policies. We are also a registered Child Safe organisation, meaning we uphold the highest standards of safety, care, and accountability in everything we do.

While our head office is based in Brooklyn, Melbourne, we support over 500 individuals in various locations across the country. Our capacity to provide specific services can vary by area, so we encourage you to contact us directly to discuss your location and how we can best support you.

You have complete flexibility. We are here to provide the support you need, whether that’s a single service like Plan Management or a combination of supports like Personal Care and Community Access. Our goal is to tailor our services to fit your NDIS plan and your life, not the other way around.

Let's Talk About Your Goals

Our compassionate team is here to listen and support your goals. Contact us today to start the conversation.