At Assist Ability Australia, we are committed to creating a respectful, safe, and inclusive environment for everyone. This Code of Conduct outlines the standards of behaviour we expect from all who interact with us—whether in person, over the phone, online, or through our services.
We treat every person with dignity, kindness, and respect—regardless of their ability, background, gender, age, religion, culture, or identity. Discrimination, harassment, bullying, or abusive behaviour will not be tolerated.
We are committed to protecting your personal information. All client details are handled in accordance with our Privacy Policy and relevant laws. We will never share your information without your consent, unless required by law.
We aim to create environments—both online and in the community—that are physically, emotionally, and culturally safe. Everyone has a role to play in upholding this standard.
We act with honesty, transparency, and fairness at all times. If something goes wrong, we take responsibility and work to make it right. We welcome feedback and see it as an opportunity to learn and improve.
We do not tolerate violence, aggression, or intimidation of any kind. Anyone engaging in unsafe behaviour may be restricted from accessing our services or website.
